Completing a TRIP security clearance

Author: Trainer L

Updated: 10 months ago

Completing a TRIP security clearance

All International UN Volunteers are required to obtain a security clearance from the United Nations Department of Safety and Security (UNDSS) before they travel to their duty station.

To do this you need to register with UNDSS and request a clearance through the Travel Request Information Processing (TRIP) system.

This is a two stage process

1. Registration with UNDSS - can be done at any time

2. Request security clearance - to be done only when your travel itinerary is finalised

Your temporary UN email address

Access to TRIP is restricted to holders of an official UN email address.

To allow you to register before your departure, we have created an email address for you to use.

The only function of this email address is to forward emails from TRIP to your UVP-registered email.

This allows you to access the TRIP system before departure only. Do not use this email address for any other purpose.


Let's see how to find this address in UVP.

Click the profile icon

Your temporary email address...

is here on your profile. You'll need this to register in TRIP.

Now go to UNDSS to register

When ready, you write down your temporary email address or open a new browser window and go to the UNDSS registration page

If you already have a UNDSS TRIP registration

If you already have access to UNDSS TRIP due to an ongoing or prior UN contract, you can apply for the DSS TRIP clearance using your existing account.

The registration via the “@unvolunteers.org” temporary email should only be used for travels prior to the assignment start date.

Once you start your assignment you should register in UNDSS using your official UN email address for all future UN business travel.

All volunteers are responsible for keeping their DSS information up to date during their assignments.

If you are a first time user, click Register. 

Complete the UNDSS registration form

Follow the instructions provided by UNDSS to register.

Make sure you use your temporary UN email address to register. It is best to type the email address directly into the UNDSS form instead of copy and paste.

Use your temporary @unvolunteers.org address

Click Register

When you've entered your @unvolunteers.org email address, first name and last name, click Register.

UNDSS registration verification

The verification code that is generated when you click 'Register' will be automatically forwarded to the email address you registered in your UVP profile.

Please allow up to 2 hours and check your spam folder if you do not receive this email.

Log in to your email and click the link

Log in to your email account (the one in your UVP profile), click on the “confirmation link” to proceed with your registration

This link will take you to the UNDSS registration page again, with a green highlighted note indicating you will receive another email soon.

Invitation to access UN Applications with a Microsoft Account

Go to your personal inbox again to accept the invitation to access UN Applications and enable log in access.

Enter your temporary password

Once you click the invitation, it will take you to unite Microsoft page to enter your @unvolunteers.org email address and password.

This password was sent to you from no_reply@unv.org with “Security Clearance” subject line when you accepted the offer letter.

Personalise your password

Once you correctly entered the temporary password, the system will ask you to change your password with a more personalized one. Click sign-in once you enter your new password.

IMPORTANT: Don't forget this password!

Please keep this password somewhere safe, as you will not be able to use the “forgot my password” option and you will need it next time you want to log in UNDSS. The loss of password may cause serious delays for your contract generation.

Choose 'yes'

To confirm you want to stay signed in.

Click accept

You need to accept the permission request by United Nations. This will finalize your registration and forward you to the home page of “Office of Information and Communications Technology” (unite.un.org).

Now go back to Welcome to UNDSS page 

After seeing this page, you can go back to Welcome to UNDSS page:

https://dss.un.org/Welcome-to-UNDSS

Click 'log in with your UN Agency Email'

It will ask you to choose your Microsoft account to login.

Select your @unvolunteers.org account

Enter your new password

The one you updated during the previous steps.

You are now registered. 

Congratulations! Now you should see the UNDSS page.

You can update your profile, upload your BSAFE certificate, check travel advisories, explore the resources and enter your security clearances using the buttons at the bottom.

Important: enter your host entity in your profile

In your profile information in TRIP, please put your host entity under the 'Agency' field.

Do not put UNV unless you are serving with UNV.

If you need to log in again

If you are logged out and need to complete your security clearance.


Go to the TRIP site.
https://trip.dss.un.org/dssweb/WelcometoUNDSS.aspx
And follow the previous steps in this guide to log in.

Click here to start your security clearance

When you have your travel itinerary confirmed, you can apply for security clearance. Usually this is the last thing you will do before you travel.

Follow the instructions provided by UNDSS

UNDSS has instructions on the TRIP site for completing your clearance. These are available as a PDF only after you log in to TRIP.

Receiving your clearance

Once your TRIP application is complete, you will receive an email confirmation of clearance in your UVP-registered email account.

Subject line is:
"Your security clearance request is GRANTED"

Save this email to your computer. You will need to upload it to UVP.

Note that some clearances may take several days to process.

Confirmation email

This is what the confirmation email looks like.

You can also download as PDF

Click the PDF icon in the travel requests screen of TRIP to download to PDF

Upload your security clearance to UVP

Now that you have your security clearance, you need to share it with UNV for confirmation.

Sign back in to UVP to complete the task

Use your UVP email address and password.

Click on the task to begin

Click complete

This will take you to your assignment details page.

Click the green button

Make sure it's the 'confirm security clearance' task.

Click 'choose'

Locate the security clearance confirmation email you saved from UNDSS on your device

Click 'Upload'

To save the file to UVP.

Click next

Click complete

This competes the task.

UNV will review to make sure you have uploaded a valid clearance and confirm. If the task is returned by UNV, it will appear on your dashboard and you will need to complete again.

Your security clearance is complete!

Once you start your assignment you should register in UNDSS using your official UN email address for all future UN business travel.

All volunteers are responsible for keeping their DSS information up to date during their assignments.